What are the benefits of having an ATM?
By having a Cashpoint ATM on site you are providing your customers convenient access to their cash when and where they need it on your premises – encouraging them to spend more money with your business.
Some basic facts:
- ATMs are the 2nd most requested service for retail stores
- Consumers take ATM locations in to consideration when planning a purchase
- ATM users will spend up to 20% more than a non-ATM customer
- Store owners are seeing 20%-40% of the cash dispensed stay in their stores
- ATMs save employee time and customer embarrassment
- ATMs reduce EFTPOS and Credit Card fees and never accept a bad cheque...
Don’t lose any more customers by sending them to your competitors with an ATM!
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What ongoing service and support will I receive for my ATM?
Unlike the overwhelming majority of ATM companies Cashpoint ATM have their own IN HOUSE team of qualified technicians. When you have a service question you speak to and deal directly with a Cashpoint ATM technician, not a third party, outsourced service company or a customer service representative on a help desk somewhere.
Cashpoint provide the following as part of all their standard placements:
- Brand new ATM, free of charge
- 6 monthly preventative maintenance – you will see us every 6 months
- 48 hour machine replacement guarantee
- In house technicians to help with any problem you may have
- Service hotline manned by ATM technicians 7 days a week
- All signage and consumables
- Daily and monthly reports
- PERSONALISED, effective communication
We charge nothing for all of this.
Other ATM companies charge for what we consider to be your right to expect - service and support.
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How much does it cost?
Cashpoint ATM charge you nothing.
In over 90% of cases - we pay you.
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What signage can I expect?
Knowing that signage has the potential to increase overall transaction volumes and revenue for your business we ensure that you are provided with all the appropriate signage your site requires as part of our overall ATM service.
We offer a number of signage options depending on what you think would work best for you and your site – in some cases this means an A-Frame ATM Stand or an ATM flag, so that customers can easily recognize the presence of the ATM on site or in others internal signage is more necessary so that customers can easily locate the ATM on your premises. |
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Where is the best place for me to put my ATM?
Your ATM should be installed in a secure part of your premises, in a well lit, easily accessible area to ensure it is clearly visible to your customers.
Our Cashpoint technicians will work with you to determine the best place to have your ATM installed to ensure the highest possible usage and transaction volumes.
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How long will it take for me to get my new ATM?
When do you need it?
Cashpoint ATM is the industry leader in mobile, temporary ATM solutions for festivals, events and race days - so we know how to move quickly!
Cashpoint ATM handle all of their own installation and service work in house. This means a qualified Cashpoint ATM technician is managing the process from beginning to end.
The average Cashpoint installation time is between 2-3 weeks but we can have an ATM if required installed and operational within a week.
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Do CashPoint ATM's accept all cards?
Cashpoint ATM’s are multi card and will accept legitimate cards from all major Australian banks, and the majority of overseas banks and credit unions cards.
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What do I need to provide for my ATM?
Cashpoint ATM provides a brand new ATM, training on the use of the ATM, a 7 day a week service line, full back up service for the life of your agreement (including parts), preventative maintenance every 6 months and all consumables and ATM signage.
All we require from you is a power socket and a phone line – please note Cashpoint ATM cover all phone call costs.
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Why do I need to insure the ATM?
It is industry standard to insure your ATM. Most customers have been able to add the ATM onto their existing contents insurance policy, although this should be discussed directly with your policy provider.
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Can Cashpoint ATM put cash in the ATM for me?
Yes. Cashpoint ATM offer both a self funded model where you supply the ATM with cash (recommended) or a fully funded approach, where this is all organised for you.
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Can I advertise on my ATM?
Being the Tranax distributor has given Cashpoint ATM access to leading edge technology. We only offer the most up to date software and hardware solutions available and all of our ATM’s come with advertising features as standard.
Using both the ATM screens and our video toppers our customers can advertise upcoming events, specials or promotions.
We can also have the ATM receipts printed with details of these events or specials and can even have individual coupons dispensed along with the customer’s ATM receipt.
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How do I get my Cashpoint ATM?
To find out more...
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