EFT Troubleshooting

“I would highly recommend Cashpoint ATM for their service, honesty and integrity. Their experience and the fact they run their own technical team places them far above the competition.”

“Cashpoint – a customer focused customer that looks after the ‘Little Guy.”

“It’s nice to know that there is an ATM company that gives a guarantee to all their customers that they will never and never drop their rebate – never increase the transaction fee unless both parties agree AND will profit share extra income if there is a mutually agreed upon fee increase.”

“Cashpoint’s ATM works extremely well for our business needs. We cancelled our EFT facility because the ATM provides our Customers with the cash they need. The technician is available 24/7 and the turn around is always within 24 hours, which is crucial to our business. We will certainly recommend Cashpoint to other businesses in the area.”

“The ATM is invaluable to our business. An ATM that isn’t reliable or a company that provides bad service is of no use – considering my location (remote QLD). That’s why we are with CASHPOINT. You won’t find better service. I would tell anyone considering an ATM to go with CASHPOINT.”

“Since being with Cashpoint for a period of six years I have found CASHPOINT’s service hassle free. Anytime we’ve had a technical issue it is resolved very quickly by the outstanding helpdesk. There was one instance where our ATM needed new parts and this was fixed within 2 hours! Being in the country it is a pretty big thing to us as most of the time we have to wait days for companies to fix equipment. CASHPOINT are friendly and you actually see a face to the company.”

“Whenever we call Cashpoint, which is very rare, we like that we can speak to the same technical support advisors, it makes dealing with Cashpoint convenient. We have 3 Cashpoint machines and they are all very reliable and convenient to operate which makes a big difference to our business. Comparing cashpoint to our previous ATM supplier and actual terminals, Cashpoint are significantly better in all aspects, hands down.”

“Having a Cashpoint ATM means providing quick and convenient cash to our customers. We have a great partnership with Cashpoint and we wouldn’t hesitate recommending them to our business partners.”

"I chose Cashpoint because I had heard about their service, and they’ve delivered since day one. Not only did their technician show up on time the day of installation. They took the time to make sure we knew the machine from top to bottom. Anytime we have a question, their helpdesk respond right away, so we never have to wait."